DMT Training

Unconscious Bias

Beneficiaries of the programme

Supporting business for over 20 years

Progressive organisations are using focus groups and staff surveys to engage with staff and to ascertain their views and concerns.

In doing so a range of organisations have identified that not everyone believes that they or the group that they identify with, are treated equally and fairly. As a result, many people believe that they do not have equal access to promotion or development. The rationale often cited for this is unconscious bias.

Unconscious bias differs from conscious bias because the individual demonstrating the behaviour is unaware of their actions. They may simply feel that they prefer or get on better with some individuals than others, often not realising that this is based on their similarities.

By contrast they may also be unaware that those people who they don’t relate to as well are individuals which have differences both visible and invisible. The primary differences that this concept relates to are those characteristics protected by the Equality Act 2010.  However, the characteristics aren’t exclusive triggers of bias it also takes other forms. Until the changes to remote working established by Covid 19, the main mechanism for communication in organisations was face to face. Therefore, it will come as no surprise that people who may look different in many different ways also report bias. Examples of this are in relation to:

Size, hairstyle and colour, perceived attractiveness, tattoos, style of dressing the list is endless.  These differences and not just related to aspects of an individual that are visible.

Non visible differences such as: accent, perceived social class and values also trigger unconscious bias.

This programme is designed to support individuals who wish to develop an awareness of unconscious bias and consider strategies to identify and eliminate any biases that they may hold to create an inclusive working environment.

Programme Overview:

Aim:

This programme aims to increase individual’s awareness of unconscious bias and actively seek to eliminate biases that they may hold to improve relationships with others along and develop a fairer, harmonious workplace culture where everyone feels valued.

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Course outcomes

By the end of the programme, delegates will be able to:
  • Explain the history of unconscious bias and how this was used
  • Identify what unconscious bias looks like in practice, particularly in the workplace
  • Recognise how unconscious bias impacts on management behaviour, relationships with others and team/organisational culture
  • Identify own biases through discussion, reflection and activities
  • Consider the impact of bias on individuals, teams and the organisation
  • Identify strategies and techniques for reducing own unconscious bias along with biases evident in teams and the organisation

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Feedback Received

” I liked the way you interacted with them, they were all really engaged” – client observer – Government department
Pam
I’ve really learned a lot about myself today – client – Asset Management company
Sarah
“I’ve got a lot to take back that was worth it” – Manager – Insurance Company
Jim
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